Refund Policy

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must:

Be in the same condition as when you received it.
Be unused and unworn.
Include all original tags and packaging.
Be accompanied by the receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact our customer support team at support@everywaterfiltershop.com.

Return Address:

769 21st St SW
Naples, FL 34117
United States

Please note: Returns sent without prior authorization will not be accepted.

Return Shipping Costs

Defective, Damaged, or Incorrect Items

If you receive a defective, damaged, or incorrect item, EveryWaterFilterShop will provide a prepaid return shipping label at no cost to you.

Change of Mind

If you wish to return an item because you changed your mind or ordered the wrong product, you will be responsible for the return shipping costs.

Damages and Issues

Please inspect your order immediately upon delivery.

If your item is defective, damaged, or you received the wrong product, contact us as soon as possible so we can evaluate the issue and provide an appropriate solution.

Non-Returnable Items

For health and hygiene reasons, personal care products—including beauty products, skincare products, and cosmetics—are only eligible for return if they are:

Unopened
Unused
In their original factory-sealed packaging

Products with broken safety seals or signs of use cannot be returned or refunded.

We also cannot accept returns for:

Customized or personalized products
Hazardous materials, flammable liquids, or gases
Clearance or sale items
Gift cards

If you have questions about whether your item qualifies for a return, please contact us before sending it back.

Exchanges

The quickest way to receive a replacement item is to return the original item. Once your return has been approved, simply place a new order for the desired product.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the legal right to cancel or return your order within 14 days for any reason and without providing justification.

Returned items must be unused, unworn, with original tags, and in their original packaging.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us.

Customer Support

EveryWaterFilterShop

Email: support@everywaterfiltershop.com

Phone: +1 (239) 249-4930