Privacy Policy
Last updated: February 23, 2024
EveryWaterFilterShop operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a secure and personalized shopping experience (the "Services").
EveryWaterFilterShop is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction through our Services, or when you otherwise communicate with us.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood how your information is collected, used, and disclosed as described in this Privacy Policy.
Personal Information We Collect
When we refer to "personal information," we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with our Services, where you live, and as permitted by applicable law, we may collect and process the following categories of personal information:
Contact Information
Including your name, billing address, shipping address, email address, and phone number.
Payment Information
Including payment card details, financial account information, transaction details, payment method, payment confirmations, and other information required to process payments.
Account Information
Including your username, password, security questions, preferences, and account settings.
Order and Transaction Information
Including products you view, add to your cart, purchase, return, exchange, cancel, wishlist activity, and purchase history.
Communications
Including information you provide when contacting our customer support team, submitting inquiries, or communicating with us.
Device Information
Including information about your device, browser type, IP address, network connection, and other technical identifiers.
Usage Information
Including information about how you interact with and navigate our website, including pages viewed, links clicked, and browsing activity.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you, including when you create an account, place an order, contact us, or provide information through our website.
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Automatically through our Services, including through cookies, analytics tools, and similar technologies.
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From service providers, including payment processors, technology providers, fulfillment partners, and shipping providers.
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From third-party partners, where permitted by applicable law.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing and Improving Our Services
We use your information to:
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Process and fulfill your orders.
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Process payments.
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Arrange shipping and delivery.
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Manage returns and exchanges.
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Provide customer support.
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Maintain your account.
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Remember your preferences.
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Improve our website, products, and shopping experience.
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Recommend products that may be relevant to you.
Marketing and Advertising
We may use your information to:
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Send promotional emails, advertisements, and marketing communications.
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Provide personalized product recommendations.
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Display relevant advertisements based on your interactions with our website.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails.
Security and Fraud Prevention
We use personal information to:
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Verify accounts.
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Protect payment transactions.
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Detect and prevent fraudulent or unauthorized activities.
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Maintain the security of our website and Services.
Communicating With You
We may use your information to:
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Respond to customer inquiries.
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Provide order updates.
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Communicate regarding your account or purchases.
Legal Compliance
We may use your information to:
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Comply with applicable laws and regulations.
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Respond to lawful requests from government authorities.
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Protect our rights, property, and Services.
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Enforce our policies and agreements.
How We Share Personal Information
We may share your personal information with trusted third parties for legitimate business purposes, including:
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Shopify and other service providers that support our business operations, such as payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.
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Marketing and advertising partners that help us provide relevant advertisements and promotions.
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Shipping providers to deliver your orders.
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Third parties when you request or authorize us to share your information.
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Business affiliates or partners where applicable.
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Authorities or other parties when required by law or to protect our rights.
Relationship With Shopify
Our store is hosted by Shopify, which collects and processes personal information related to your use of our Services in order to provide and improve Shopify's platform.
Information submitted through our website may be shared with Shopify and other service providers located in countries outside your country of residence.
For more information about how Shopify handles your personal information and your privacy rights, please visit Shopify's Privacy Policy.
Third-Party Websites and Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security policies, or content of third-party websites. We recommend reviewing the privacy policies and terms of any third-party websites you visit.
Children's Privacy
Our Services are not intended for children.
We do not knowingly collect personal information from children under the applicable age of majority. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to delete such information.
Security and Retention of Information
We take reasonable measures to protect your personal information.
However, no online security system is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.
We retain personal information only as long as necessary to:
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Provide our Services.
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Maintain your account.
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Complete transactions.
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Comply with legal obligations.
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Resolve disputes.
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Enforce agreements.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
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The right to access your personal information.
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The right to request deletion of your personal information.
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The right to correct inaccurate information.
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The right to request a copy of your personal information.
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The right to opt out of certain marketing or targeted advertising activities.
To exercise these rights, please contact us using the information below.
We may need to verify your identity before processing your request.
We will not discriminate against you for exercising your privacy rights.
International Data Transfers
Your personal information may be transferred, stored, and processed outside your country of residence.
Where required by law, we use appropriate safeguards to protect your information during international transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Any updates will be posted on this page with the revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
EveryWaterFilterShop
Email: support@everywaterfiltershop.com
Phone: +1 (239) 249-4930
Address:
769 21st St SW
Naples, FL 34117
United States